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Quality of planning and the amount of resources committed to
its preparation.
Pre-Planning Stage - 1. Content 2. Timing 3. Responsibility 4.
Acceptance
- Content - Determined by historical accident and strength
of personality.
- Timing - Difficult area - the further back the greater the
chance of error.
- Responsibility - Difficult to determine responsibility for
preparation of plans. Reasons - pressure of work, tunnel
vision, staff motivation.
- Acceptance - Support of colleagues but remember
importance of customer
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