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A Short Marketing Course
Strategic, Tactical & Contingency Plans


The Marketing Plan

Section 1: Analysis of Previous (current) years business performance includes

  • Economic climate
  • Share gains/losses
  • Volume growth/decline
  • Competitive activity
  • Key customer movements expenditure level
  • Profit performance

Section 2: Company Audit includes

  • Company strengths/weaknesses
  • Problems/opportunities

Section 3: Objectives for following year includes

  • Brief statements of key objectives e.g. shares, volumes, margins
  • Expenditure, profitability
  • Detail for one year
  • Summary for next two or more years

Section 4: Outline of key strategies includes

  • Advertising
  • Promotion
  • Pricing
  • Product development
  • Sales
  • Which will be adopted with rationale where necessary

Section 5: Programmes and timetables includes

  • By key area
  • Translates strategies into action

Section 6: Appendices includes

  • Any relevant support data

Note: Objectives are a destination to be reached, Strategies are the roads that lead there, Tactics are the means of transport. It may be necessary to change the means of transport but seldom a change in direction.

Key Objectives for which Marketing Manager is responsible

  • Volume
  • Sales turnover
  • Contribution
  • Marketing expenditure
  • To juggle the variables to achieve the total objectives

Basic Truism of Marketing - Spend money to make money

Key points

  • Objectives must be clearly and realistically defined
  • Adequate measurement of results must be taken