Following the death of someone close
When a death occurs most people are unsure what is required of them and
what their first steps should be. The following information is given as
a guide. Procedures may vary slightly and if this is the case your
Funeral Director will advise you accordingly.
Deaths taking place at home or in a
nursing home
When someone dies at home or in a nursing home the first contact should
be with the person's doctor who would normally call at the place of
death, and if satisfied with the cause of death will issue a Medical
Certificate of Death. You may be asked to call to collect this from the
surgery. After the doctor has attended you should contact your Funeral
Director to inform him accordingly.
Deaths in hospital
If a death occurs in hospital you will be seen by either the nursing
staff or in some cases a Bereavement Officer. They will have arranged
for a doctor to issue a Medical Certificate of Cause of Death. You
should if you are aware, tell the hospital if cremation is to be the
type of funeral required. This will allow additional documentation to be
completed. You should then contact your Funeral Director to inform him
accordingly.
When you contact the funeral director
The Funeral Director or the receptionist will ask for:-
(I) Your name address and telephone
number.
(II) Your relationship to the deceased.
(III) The full name of the deceased and the place of death.
(IV) The name of the doctor if the death occurs at home or in a nursing
home. You will then he asked if you know if the
funeral is to be burial or cremation. A suitable appointment will then
be made for either the funeral director to meet you in your home or at
the funeral home. The Procurator
Fiscal
In some cases the death may be reported to the Procurator Fiscal. There are a
number of reasons why this might happen, and this should not be a cause
for concern. In such circumstances the documentation and procedures are
somewhat different. Please remember that the Procurator Fiscal and his officers
are working in your interest. Contact your Funeral Director as soon as
possible who will be able to advise you on any matter relating to work
of the coroner. Arranging the funeral
The person arranging the funeral must be authorised to do so. This
person would normally be the nearest surviving relative or appointed
executor. Your Funeral Director will, during the
arrangement of the funeral, give information to you and receive
information from you with regard to all our requirements.
Your Funeral Director will require
details of the person who has died including their name, age, address,
religion, place of death and doctor's name. The Funeral Director will
also need to know who has issued the Medical Cause of Death and whether
the funeral will be burial or cremation. In the case of burial, you will
be asked whether there is an existing grave, or if a new grave is
required and in which cemetery.
In the case of cremation, discussions
will take place regarding the choice of crematorium and the final
resting place of the cremated remains.
The Funeral Director will also discuss
matters relating to the selection of clergy, place of service, point
from which the funeral will start, press notices, flowers and catering.
A decision will be required as to the
style of the coffin or casket. The funeral director will have a brochure
available to assist in the selection.
Coffin selection
All coffins and caskets are produced by skilled craftsmen. Each is
finished to the highest standard and individually inspected prior to
being delivered. Your selection may be influenced by religion or local
customs. Your Funeral Director is experienced in these and is well
qualified to advise you accordingly. Floral tributes
Many people wish to express their feelings with flowers. Your Funeral
Director can arrange the provision of floral tributes to your specific
requirements made by expert florists. Other members of the family may
also wish to arrange flowers at the same time and have the cost added to
the funeral account. Following the funeral you may request
your Funeral Director to take some of the floral tributes to a
destination of your choice so that they may be appreciated by others.
Press notices
Most wish to inform many other friends and relations of the death and
funeral arrangements. One way in which this can be organised is to place
a notice in the newspaper. This together with any acknowledgements after
the funeral can be arranged on your behalf by your Funeral Director. Registration of the death
The nearest surviving relative or executor will be required to attend
the registrars office to formally register the death. The person who
attends will be required to take the Medical Certificate of Death, the
deceased's medical card and the full details of the deceased and their
spouse (if appropriate). Copies of the death certificate will be
required by insurance companies, banks etc. The registrar will advise
you on these matters. Funeral cost
The final invoice will be made up of two parts:
(I) The charges for the goods and
services supplied by the Funeral Service and its professional
management. (II) The fees paid by the Funeral
Director on your behalf to outside organisations such as cemetery,
crematorium, doctor, minister, church, florist, caterer and newspapers.
You will be given a written estimate of all these charges in advance of
the funeral. If you are unsure of any of the items please do not
hesitate to ask your Funeral Director to explain.
Paying for the funeral
Accounts are sent out approximately two weeks after the funeral. Help with the cost of the funeral from
the Social Fund or other agency
If you think you will be unable to meet the cost of the funeral, you
should discuss it with your Funeral Director as soon as possible. You
may be eligible for help from the Social Fund, or depending on where the
death took place, from other agencies. Your Funeral Director will be able to
give information on making a claim from this Fund but will he unable to
confirm whether you are entitled to assistance or to what value.
Wills and probate
A will is a legal document which sets out how the deceased's estate
should be dealt with and takes effect on death. Most wills are quite
simple. Some however can be more complex. Whichever is the case you
would be best advised to seek advice from a solicitor who deals in the
administration of estates. The same can be said if there is no will and
the deceased has died "'intestate" (died not having made a
will). Memorials
A wide choice of memorials are available to those who wish to erect a
lasting tribute in memory of their loved ones.
The funeral process
The body of the deceased is normally held at the funeral home or chapel
where relatives and close friends will meet on the day of the funeral to
hold a short service. It may be that if a crematorium funeral is
taking place the service will be held at the crematorium instead. The
coffin is then loaded onto the hearse and the attendants will follow it
to the place of burial. Usually relatives will have a hire car
available to them but others will attend in their own cars. Where
there is a burial there will normally be a separate short service at the
grave side. After the funeral it is normal (but not required) that
refreshments are laid on either at an hotel or at the deceased's home or
other place. |